EXPERT NURSE-LED CARE AT HOME, FOR ALL OF LIFE

Our service is nurse-led and carers are trained in the clinical skills required to provide care and support for complex, terminal and other medical conditions that impact how you live your life. They are supported by an experienced, dedicated registered nurse who undertakes regular competency assessments to ensure high standards of care delivery and provides clinical monitoring, supervision and support. With this leadership and oversight carers can perform many delegated healthcare tasks and clinical interventions at home.

We provide specialist care of conditions that affect a person’s ability to live well. Whatever specialist condition you are living with, our carers are supported by our expert nursing and clinical teams to ensure you live a life with improved quality and health outcomes, whilst maintaining choice and independence.

Companionship is at the forefront of everything we do. Our carers will support your social, emotional and psychological needs as well as your care needs so you can live a fulfilled life, for all of life. At Prestige Nursing & Care we will match you with the most suitable carers so that interests and backgrounds are aligned as we know this makes for an enriched and enjoyable life. Our carers will support you to maintain friendships and social interests, whilst ensuring you continue to be connected to things you care about in your local community.

Our carers are trained to provide personal care in a way that is compassionate, respectful and sensitive. They will support you with the tasks of bathing, personal hygiene, dressing and continence care, whilst ensuring you are always looking and feeling your best as we know how this builds self-esteem.

Our carers are trained to support safe mobility in and around the home – everything from transferring and positioning to minimising falls through effective assessment of risk, to facilitating and supporting safe movement. They will effectively assess risks and work with clients who wish to take ‘positive risks’ so that they can have as much independence as possible and live life as you wish.

For the majority of our clients ensuring medications are managed effectively is critical to their health and well-being. Our carers can manage complex medication regimes, providing sensitive reminders and collecting medication from the pharmacy.

Our carers will help by planning your meals, preparing and cooking your food for you, or with you whilst supporting you to eat if needed. They will focus on ensuring the food you eat meets your health and nutritional needs, whilst maintaining your preferences and choices.

Our carers will make sure your house is clean, laundry is done as required and will undertake any shopping or errands outside the home. They will also happily provide care to your beloved pet.

For clients who need to relearn skills our carers assist goal-focussed care at home that involves intensive time-limited assessment and therapy intended to reduce the need for a long-term care arrangement or readmission to hospital.

We provide support to people who need to learn new skills to improve the overall quality of their life with as much independence as possible. Our carers are focused on enabling a person to do as much for themselves as possible with the right support, as opposed to just doing it for them. We know this means people can live a more fulfilled and purposeful life.

We assist outcome-based rehabilitation at home following a life-altering incident supports an individual with mobility, physical development and mental health well-being. We adopt a multi-disciplinary approach to the service we provide working in collaboration with other healthcare professionals, including physiotherapists, occupational therapists and speech and language therapists to ensure a high-quality, holistic and responsive approach to the brain injury care we provide.

Our compassionate and competent carers are there to support those who need palliative or end-of-life care. They are trained to ensure an individual’s medical, physical, psychological, social and spiritual well-being is enhanced, whilst ensuring a person’s wishes, choices and preferences are met until the very end-of-life.

We work closely with community nursing teams and hospital discharge planners to support a swift and effective discharge from hospital ensuring the right care and support is in place. Our high-quality, home care service delivered by trained and experienced carers and overseen by clinical experts is focused on achieving outcomes that significantly reduce hospital admissions.

Complex care - sometimes called nurse-led care - is nursing care which is led and managed by a highly experienced registered nurse. The registered nurse will guide and oversee the clinical care provided by a trained carer and in some cases the nurse will provide the care too.  Nursing home care requires specialist expertise and knowledge to ensure high-quality in all aspects of care, including clinical components, ensuring it is both safe and effective, while positively enhancing the experience for the person receiving care.  The nursing home care service provided must be able to identify changes in health and evolve the care provided as needs change.

We are experts in the specialist care of conditions that impact a person’s ability to live well, including:

• Neurological conditions like dementia, Parkinson’s or motor neurone disease
• Physical disabilities such as muscular dystrophy and cerebral palsy
• Palliative/end-of-life care for those that are nearing the end-of-life

We provide nurse-led clinical interventions including respiratory and airway support, like tracheostomy management, feeding support including PEG feeding and stoma and catheter care.

Nurse-led care includes:

• Monitoring health and recording progress
• Working in collaboration with other healthcare professionals by adopting a multi-disciplinary approach to care that improves outcomes
• Recording symptoms
• Medications management and administration
• Providing advice and support
• Educating about how to manage illness

Our established nurse-led service cares for generations of people including:

• Babies who require paediatric care at home
• Children with learning disabilities
• Adolescents who have had a life-changing accident
• Adults and older people living with neurological conditions or other physical disabilities

Our care facilitates independence, social interaction and emotional well-being whilst supporting people to fulfil their potential and live a purposeful and meaningful life.

This segment is identical to another segment above - can we delete or replace?

We are experts in the specialist care of conditions that impact a person’s ability to live well, including:

• Arthritis
• Acquired brain injury (ABI)
• Bariatric care
• Cancer
• Cerebral palsy
• Dementia
• Diabetes
• Knee and hip replacement after-care
• Learning disabilities
• Mobility/frailty
• Motor neurone disease
• Multiple Sclerosis (MS)
• Muscular dystrophy
• Palliative /end-of-life
• Parkinson’s
• Spina bifida
• Spinal injury
• Stroke

Our fully managed service is led by our expert clinical services team who have a wealth of nursing experience. We work collaboratively with our clients and their families to develop a thorough care and support plan that accurately reflects a person’s holistic needs.

We also adopt a partnership approach to working with local authority partners, NHS services, multidisciplinary teams, therapists and other community bodies involved in a person’s care.  This means we are well-informed so we can provide continuity of care ensuring the right care is in place at the right time, while responding efficiently to changing needs and strengthening care provision when required.

A competent complex carer will provide the following specialist tasks:

• Home ventilation and respiratory support
• Assistance with medicines that control pain
• Tracheostomy care
• PEG gastrostomy feeding
• Medication administration
• Bowel management
• Continence care
• Epilepsy management

We work collaboratively with other healthcare professionals, multidisciplinary teams, commissioning groups and other therapy providers involved in our client’s care to ensure an integrated and holistic approach to nursing care we provide.

Family involvement is central to our approach to providing nurse-led care at home and our care teams will ensure they receive high levels of support, as much as they want, as and when they need it. The level of care provided is planned in partnership with everyone involved in a client’s care as we know through our experience this ensures goals are reached and outcomes are improved.

A care and support plan is a written statement created by our experienced registered nurse following our thorough assessment of your needs. It outlines all your specific care needs but also covers all your choices and preferences in how you live your life.

The care plan identifies specific care and support tasks involved in your care detailing when, where and how they should be carried out and by whom.  It ensures you get the right care, in the right time and in the right place – your home.  Working with your care team, our registered nurse will conduct a comprehensive review of the plan to ensure it always accurately reflects your needs and you achieve your outcomes.

The cost of complex care is dependent on the level of care and support you require. If you are receiving our hourly care at home service, the overall cost will depend on the number and frequency of visits to you at home.

Our experts will conduct a comprehensive assessment of your needs at your home, or in hospital if you are awaiting discharge, to truly understand what you need and how much care at home will cost.

We know that the cost of our professional complex care is very competitive when compared with other providers. It is worth noting that when comparing the cost of home care with a care package in a care home, the fee you pay for complex care is actually for the care and support you receive. In a care home your weekly fee mainly covers your accommodation, food and social activities with the care package being only a small part of what you pay.

You may be entitled to either healthcare funding, social care funding or Government funding to contribute to the cost of care. If you are faced with having to finance your own home care (known as self-funding care), there are initiatives available to you, including care fees annuities or equity release schemes that could provide the funds you need for your care and support.

Our responsive and reliable local care at home service means we can put care and support in place quickly, often within 24-hours. We provide a fully managed care and support service in over 30 locations in the heart of communities across England and Scotland, so our local experts can put care packages in place quickly, working in collaboration with local healthcare professionals who are involved in your care.